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FAQ

Order Processing Time (Standard Domestic)

  • Our fulfillment center ships orders on business days, Monday-Friday, except in cases of inclement weather or major holidays.
  • If an order is placed over the weekend, it will be fulfilled within the following week. If placing an Expedited or Next Day order over the weekend, your package will be shipped on the next business day.
  • Processing time for Overnight and 2Day options are typically 1 business day - the cutoff for expedited methods to ship same-day is 12pm PT.
  • Domestic Ground Shipping - Transit Time - Typically up to 7 business days.

Order Processing Time (International)

  • International orders are delivered typically within 10-14 business day. You will only receive a shipment notification containing your tracking information once your order has shipped from our International hub. Once your order has shipped, your transit time will vary depending on your shipping option, destination, and the customs process for your country. Please see more details below.
  • Please consider public holidays in the United States when choosing shipping methods, as these are not part of our estimated time frames. Our couriers do not pick up packages from us, nor deliver on major holidays. We apologize for any inconvenience this may cause.
  • Express Shipping (not available to all countries at this time): Delivery typically takes between 3-10* business days once shipped from our international shipping partner, Global-E's hub.
  • Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.

Shipping Rates:

  • We offer standard UPS ground shipping at a flat rate of $7.95 for all orders under $150 before taxes. For orders over $150 before taxes, we offer free UPS ground shipping.
  • Expedited shipping rates are shown during checkout.

Payment Options:

  • We accept Visa, MasterCard, American Express, Diners Club, and Discover as well as Apple Pay, Amazon Pay, Meta Pay, Google Pay and Shop Pay Installments. Please note that we do not accept any other methods or payment apart from those listed above in domestic checkout. Other options might be available through our international partner Global-E through international checkout.

Price Match/Adjustment Policy:

  • We do not offer price matching for our product sold at other retailers.

Order Changes/Modifications:

  • Unfortunately, we are not able to edit orders post placement. This includes cancellations, address changes, or item/order level adjustments. Goodlife Clothing is not responsible for lost packages due to incorrectly entered addresses.
  • Please be sure that all information is accurate in cart and at checkout - if you need assistance with issues relating to your online cart/checkout, please reach out to us by phone assistance prior to order placement.

Offline Purchase Info:

  • We are only able to assist with items purchased directly from our site and a valid order number is required. For assistance with offline purchases, please refer to the original place of purchase.

Guarantee Policy:

  • The Goodlife One Year Guarantee: Holes, rips, or loose threads? These things do happen. We stand behind the quality of our product and will replace any t-shirt within one year from purchase. This is applicable only to products purchased through goodlifeclothing.com. A valid order ID is required.