Shipping/Returns - Launch
Shipping fees & delivery services
We offer standard UPS ground shipping at a flat rate of $9.95 for all orders under $75 before taxes. For orders over $75 before taxes, we offer free UPS ground shipping.
2 Day and Overnight Shipping available per shipping options.
Following credit card authorization and verification, your order will be processed and shipped the same day if the order is received by 12pm PST. All orders received after 12pm PST will ship the following day unless otherwise indicated in the product description. (This is subject to change due to peak holiday volume each year during our Thanksgiving week sale). You will receive your order within approximately 5 business days from the time your order ships. This timeframe does not include weekends or holidays. If you are interested in an international order, please email email@example.com and we can arrange shipping directly to you from our NYC office.
Returns & Exchange Policy
We accept online returns of non-sale, unworn / unwashed merchandise with original packaging and tags attached within 30 days of your order receipt. Any marked down items can only be exchanged for equal value items / store credit and cannot be returned for a refund. All items marked as Final Sale are final and cannot be exchanged or returned.
To return an item for a refund or exchange, please click on our returns portal below.